Telephone 01932 873360

1. All animals are charged for on the day of arrival and departure regardless of the time, this is because the kennel has been allocated to your pet.

2. Fees are payable on arrival and a non-returnable booking deposit of £25.00 per dog/cat is required, and no booking fee will be finally accepted until the attached form is received with the deposit, together also with the vaccination certificate; the latter will be returned with your receipt.

3. If your pet is collected prior to the arranged departure date please be aware you are liable for the full cost of the remaining days. Extensions of boarding periods - by arrangements only and animals not collected within 21 days of the arranged departure date will be effectively dealt with by the management.

Vaccinations:
3. (a) All dogs must have a current certificate of vaccination including Pavovirus, Distemper and Hepatitis, Leptospirosis and Para influenza.

4. Please note that your dog must have received an intra-nasal Bordetella vaccine at least 5 days prior to arrival, (valid for six months).

4.(b) All cats must have a current certificate of vaccination against Feline Enteritis (Pan-Leucopaenia Influenza carried out not more than one year prior to boarding.

5. Cats must be brought to and collected from the kennels in secure containers (not cardboard).

6. Veterinary fees incurred during boarding are payable by the owner on collecting the dog or cat. However if an additional insurance has been taken out with the kennels, these fees (up to £100) will be met by the insurance company.
Please note this does not cover kennel cough.

7. Necessary tablets and ointments will be administered at owners request. No additional charge will be made for this service. Please note; ongoing problems that have occurred before entering the kennels will not be met by the insurance company.

8. For hygiene reasons all bedding and toys will be supplied by the kennels and cattery therefore we do not accept owners' belongings.

9. Payment is accepted by cheque (with a valid Bankers Card), Cash, Access, Visa and Switch.

10. Please note there will be no viewing of the kennels during Peak Seasons.

* PLEASE NOTE: WE RECOMMEND VIEWING THE FACILITIES PRIOR TO BOOKING. OWNERS WILL NOT BE SHOWN THE KENNELS AND CATTERY ON THE DAY OF DELIVERY AS THIS CAUSES UNNECESARRY STRESS TO YOUR PET.